Air NZ Alert Banner 12 Feb 26 - 2

Important Notice for international Air New Zealand Travellers 13 Apr:

Please be aware, Air New Zealand’s cabin crew are holding a planned strike on Thursday 12 and Friday 13 February impacting some international flights.  Please kindly check your Air New Zealand app or emails for your latest international flight status. We thank you for your patience during this period.

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Contact Us

For urgent assistance 24/7, please call +64 9 275 0789 or 0800 247 767.

If you have a query check out our most frequently asked questions or to send us an email, use the contact options below. By providing this information, you agree to comply with our Privacy Policy. 

For security purposes, please do not include credit card information in the form below.

For any Valet return date changes, please click here.

For any parking related enquiries, please click here.

For any Strata Club related enquiries, please click here.

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Lines open 6am - 7pm, 7 days a week

Mailing Address

Auckland Airport PO Box 73020, Manukau 2150, New Zealand

Delivery Address

Auckland Airport Offices 4 Leonard Isitt Drive, Auckland Airport, Mangere, Auckland 2022, New Zealand

FAQs

Parking enquiries

Strata Club enquiries

Filming request

Aircraft noise enquiry

How can I make a noise enquiry?

Auckland Airport has a system for recording, responding to and reporting on the noise enquiries it receives relating to aircraft. If you experience noise and wish to make an enquiry then contact us via the number below or find out more here.

Aviation Security Services +64 9 255 6001

New Zealand Customs +64 9 926 5613

MPI Biosecurity New Zealand +64 9 909 8609

Immigration New Zealand 0508 55 88 55 (toll free number within New Zealand)

Airways Corporation +64 9 255 0109

Department of Internal Affairs +64 9 275 9617

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